Shipping policy
Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with [Your Store Name]! Below you’ll find important information about how we process and ship your orders.
🕒 Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Please note: During peak seasons (holidays, promotions, etc.), processing times may be slightly longer.
🚚 Shipping Time & Delivery Estimates
Estimated delivery times:
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United States: 5–12 business days
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Canada: 7–15 business days
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United Kingdom: 5–12 business days
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Australia: 4–9 business days
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Rest of World: 10–20 business days
Delivery times are estimates and may vary depending on your location, customs processing, and local postal services.
🌍 International Shipping
We ship worldwide!
Please note:
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Customers are responsible for any customs duties, import taxes, or VAT charges that may apply.
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Delivery times may vary depending on customs clearance procedures in your country.
📦 Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update in the carrier’s system.
If you do not receive tracking information within 5 business days, please contact us at:
📧 [your support email]
⏳ Delays
While we work hard to ensure timely delivery, delays may occur due to:
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High demand periods
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Weather conditions
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Customs inspections
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Carrier delays
We appreciate your patience and understanding.
📬 Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at [your support email].
📦 Lost or Stolen Packages
If your package is marked as delivered but you have not received it:
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Check with neighbors or your local post office.
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Contact the shipping carrier.
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Reach out to us within 7 days of the delivery date.
We will do our best to assist you.
❓ Questions
If you have any questions about your order or our shipping policy, please contact us at:
📧 franckyshops@gmail.com
📍 FranckySHOPS